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aqc44 collects only the information needed to run your account, process your deposits through routes like bKash, Upay and Bank Transfer, and keep your activity secure. This policy explains what we collect, why we collect it, and what choices you have — clearly, without legal jargon.
When you open an account at aqc44, you share information with us — your name, contact details, and the payment method you choose to fund your wallet, whether that is bKash, Upay or Bank Transfer. We collect this information for one reason: to operate your account correctly and process your transactions. We do not sell your personal data to third parties, and we do not share it with advertisers. Your transaction history, including any deposits made through bKash or Upay, is stored in your account record and is accessible only to you and authorised aqc44 staff. We may also collect technical data such as your device type, browser version and session activity. This helps us identify login issues, detect unusual access patterns and keep your account safe from unauthorised use. Retention periods for your data follow applicable regulations and are not indefinite — when data is no longer needed to operate your account or meet legal obligations, we remove it from active records. Access to aqc44 and the applicability of this policy depend on your local law and the eligible regions where the platform operates.
Not every action on your device falls under this policy. Understanding the boundary helps you know exactly which data aqc44 is responsible for and which falls to an outside party.
Any data you submit when creating or logging into your aqc44 account — email address, password, phone number — is covered by this policy. We hold and protect it directly.
Deposits and withdrawals processed through bKash, Upay or Bank Transfer generate transaction records. The data we hold on our side is covered here; the data held by your bank or mobile wallet provider is governed by their own privacy terms.
Pages, game lobbies and promotional content you view on aqc44 are covered. We log which sections you visit in aggregate to improve navigation, but we do not track individual browsing in a way that identifies you to third parties.
If you follow a link away from aqc44 — to your bKash app, a bank portal or any external resource — this policy no longer applies. Those services operate under their own data and privacy terms, which we have no control over.
You are not a passive subject of this policy — there are concrete steps you can take at any time. If you want to see what data aqc44 holds about you, open the account section after logging in; your transaction history, linked payment method and personal details are visible there. If any detail is incorrect — a phone number, an email address, a name field — you can update it directly from the account settings screen, or contact support and we will correct it on your behalf. If you have a question about how a specific piece of data is used, or why it was collected, our support team can provide a plain explanation. And if you want to request removal of your data, you can raise that request through the contact routes listed in the Support section of this policy. We aim to respond to data-related requests within a reasonable period and will confirm the outcome in writing.
Log in and open the account section to see your stored personal details, linked payment methods and transaction history at any time.
Update your name, email or phone number from the account settings screen, or ask our support team to make the correction on your behalf.
If you are unsure why a particular piece of information was collected, contact support and we will explain the purpose clearly before taking any further action.
Send a removal request through our published support route. We will confirm receipt and follow the applicable process for your region and account status.
Privacy questions deserve a direct answer. Below are the contact routes published on aqc44 where you can raise data-related requests, ask about stored information, or request corrections to your account record. Choose whichever route fits your situation.
Open the live chat window from any page on aqc44 to speak with a support agent. Describe your privacy question or data request, and the agent will route it to the right team.
Send your privacy request or data enquiry to the support email address published in the Contact section of aqc44. Include your registered account email so we can locate your record quickly.
Log into your account and navigate to the Help section for self-service options. You can review stored details, update contact information and submit a data query directly from your account screen.
We apply security measures at the account level to limit unauthorised access to your personal and financial information. Session data is used only to maintain your login state and detect unusual activity — it is not shared with advertisers or analytics brokers.
We use cookies to keep your session active, remember your preferred language and monitor for suspicious login attempts. You can review cookie settings in your browser at any time; blocking essential cookies may affect account functionality.
Transaction data from bKash, Upay and Bank Transfer deposits is stored in your account record and is not passed to unrelated third parties. The payment providers themselves hold data on their own side under their own terms.
We keep your account data for as long as your account is active and for the period required by applicable regulations. When retention is no longer required, we remove data from active systems following our internal deletion process.
To request a correction, deletion or copy of your data, use the live chat or email route listed in our Support section. We confirm receipt of every formal data request and follow up with the outcome.
Here are the questions we hear most often about how aqc44 handles personal data. If your question is not covered here, use the live chat or email support route to ask us directly.
We collect your name, email address, phone number and the payment method you link — such as bKash or Upay. We also log device and session data to keep your account secure. We collect only what is needed to operate your account and process your transactions.
We do not sell or share your personal data with advertisers. Payment providers like bKash and Bank Transfer handle transaction data on their own side under their own privacy terms. We share data with third parties only where required by law or to process your account activity.
Log into your account and open the account section. Your personal details, linked payment methods and transaction history are displayed there. If you need a formal record of your stored data, contact support via live chat or email and we will arrange it.
Yes. Open account settings after logging in to update your email address, phone number or contact name directly. For fields you cannot edit yourself, contact our support team and we will make the correction after verifying your identity on the account.
We retain data for as long as your account is active and for the period required by applicable regulations in your region. Once retention is no longer required, data is removed from active systems. The exact period depends on local law and eligible regions.
No. This policy covers only the data aqc44 holds on our side — your account record and the transaction references we receive. Activity within your bKash app or Upay wallet is governed by those providers' own privacy terms, which are separate from ours.